FAQs
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FAQ
General Question
Click “Book Now” on our homepage or contact us via WhatsApp. You can choose a virtual, home visit, or in-person event-based service.
We operate from 7:00 AM to 9:00 PM daily, including weekends and public holidays.
Yes. All data is encrypted and shared via secure platforms. We follow local and international health data protocols.
We currently serve patients in Jamaica, with U.S. expansion (starting in Florida) launching soon.
Yes. Our doctors send e-prescriptions through WhatsApp directly to your pharmacy or courier.
Yes. All beauty and wellness injections are administered by certified doctors or approved via our self-injection protocol, with full guidance and consent forms.
Telehealth (Medical Services)
Telehealth with Kare Kapital means accessing licensed doctors and specialists securely through video, phone, or chat. We bring pristine, professional, and patient-centered care directly to your home, eliminating unnecessary travel or waiting rooms.
We treat a wide range of health concerns virtually, including skin issues, infections, chronic disease management, mental health, prescription renewals, and post-treatment follow-ups. If in-person care is required, our team will guide you to the next step.
A smartphone, tablet, or computer with internet access, camera, and microphone is all that’s required. We’ll send you a secure link, no complicated downloads.
Yes. Our doctors can prescribe medications, order labs, or provide referrals when medically appropriate.
Appointments typically last 20 - 30 minutes, depending on your needs. Specialist visits may take longer.
Absolutely. We use HIPAA-compliant platforms to safeguard your medical records and personal information.
In-home visits are available in select locations. Availability depends on your area, and our team will confirm coverage before booking.
Some procedures (e.g., physical exams, imaging, or injections) can’t be performed virtually. Telehealth is best for consultations, follow-ups, and continuous monitoring.
Wellness & Lifestyle Coaching
We offer a multidisciplinary coaching network, including nutrition, fitness, stress management, lifestyle balance, and chronic illness support.
Our certified coaches meet you virtually, assess your needs, and design a customized plan. Sessions are interactive and supportive, with follow-ups for accountability.
Yes. Many clients prefer online coaching because it is flexible, discreet, and consistent. We track your progress with digital tools and check-ins. We also offer at-home coaching sessions
Doctors focus on diagnosing and treating medical conditions. Coaches support you in daily lifestyle improvements, nutrition, movement, mindset, and self-care, to complement medical care.
Yes. We provide chronic care subscriptions, corporate wellness packages, and lifestyle reset programs, tailored to your needs.
Beauty & RESET2GLOW Services
Our specialists provide skincare consultations, beauty routines, cosmetic guidance, and product recommendations through online sessions.
Yes, in certain locations. Services like IV vitamin drips, wellness injections, or curated beauty treatments may be available. Availability is confirmed by your area.
Yes. Products recommended during your consultation can be delivered directly to your home.
Be in a well-lit space with a clean face if it’s skincare related, or have your current products handy so our specialists can guide you effectively.
RESET2GLOW combines medical-grade wellness therapies (like IV drips and boosters) with personalized lifestyle beauty consultations, ensuring you receive safe, professional, and transformative care at home or online.